Q: What is the law requiring SIM card registration?

A: The enabling law is The Regulation of Interception of Communications Act 2010 which provides

for registration of existing SIM cards.

Q: When must I register?
A: With effect from 1st March 2012 onwards, all new and existing mobile phone numbers will have

to be registered to be activated on a mobile network in Uganda. The cutoff date or deadline for SIM

card registration for existing mobile subscribers is 1st March 2013.

Q: What is SIM card Registration?

A: The ACRONYM “SIM” means Subscriber Identity Module.
SIM card registration is the process of recording and verifying mobile phone number/s and

personal information of a subscriber, by a communications service provider. Such information

includes the subscriber’s photograph, name, and date of birth, gender, address (postal and/or

physical address), email address, if available, and details of valid identification documents of the

subscriber. The process involves getting both new and existing phone subscribers to consensually

provide their identification details to the network operators.


Download the full FAQs pdf from UCC here

August 31, 2016

Good Samaritan Sisters – Nalukolongo

Uganda Telecom Staff under the Call Centre Club recently visited Good Samaritan Sisters Home in Nalukolongo and donated assorted items to help in the running of the Institution that is a home to many less privileged people.
September 23, 2016

Mulago-Kawempe Hospital

Uganda Telecom donated hospital ward screens and waste bins worth sh5 million to Mulago-Kawempe Hospital as part of the activities to commemorate the Customer Appreciation Week 2016. Speaking at the handover ceremony of the items to the hospital management, UTL Managing director Mr. Mark Shoebridge remarked that “This initiative is part of Uganda Telecom’s commitment to improving lives within the communities we operate.      
June 20, 2017

Uganda Telecom kicks off annual blood donation drive

The blood donation drive is in partnership with Uganda Blood Transfusion services and will run from Monday June 19th to Saturday June 24th, 2017.   Uganda Telecom Limited has today kicked off its annual week long blood donation drive. This year, the exercise that is in partnership with Uganda Blood Transfusion Services (UBTS) will be held at the Constitutional Square in Kampala from Monday June 19th to Wednesday June 21st 2017. The drive will then be moved to Queens’ way, […]
May 18, 2020

Free E-Learning Websites

As a proudly Ugandan brand, we are in this fight together. To fight the spread of the pandemic and at the same ensuring that our children continue to study and learn from home as a way of maintaining social distancing and staying away from crowds. You don’t need any internet connectivity for your kids to learn during this lockdown. Below is a list of Free educational sites that can help you and children learn from home; www.abcya.com www.allinonehomeschool.com www.classroommagazines.scholastic.com www.coolmath4kids.com […]