Read up on the latest news, communication and announcements from Uganda Telecom Limited; get the truth and right perspective on any and every story about us.

Below are links to all our press statements, click on the different tabs to get the detailed story.

For more enquiries please contact our PR Team:

Phone: +256 414 333 747

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October 29, 2020

Technical Failure on our Mobile Service Platform

Dear Esteemed Customer, We are currently experiencing a technical failure on our Mobile service platform. Restoration updates will be communicated. Inconveniences caused are highly regretted. Management
March 26, 2020

COVID-19 Contact Numbers by District

LIST DHO & DSFP First Name Last Name Middle Name E-mail Address Company Title Mobile *Phone Adunia Anne Mary ADJUMANI DHO 772992437 Olony Paul ADJUMANI DSFP 772878005 Emmanuel Otto AGAGO DHO 772380481 Odongkara Christopher AGAGO DSFP 782556650 Okello Quinto AMOLATAR DHO 772586080 Mundo Okello Tom AMOLATAR DSFP 772934056 Sagaki Pasacle AMUDAT DHO 772316596 Elimu Simon AMUDAT DSFP 752728751 Wala Maggie AMURIA DHO 784905657 Olupota […]
March 24, 2020

COVID-19 Customer Communication from UTL Administrator

24th March, 2020 – The Covid 19 Pandemic has reminded us that we are interconnected beings; connected to other people, to the air we breathe and to the universe and thus – severing these interconnections means death for all beings. We are reminded of the fragility of life. Today, we face an unprecedented situation and we are operating in uncharted waters. Our families, our communities, our children’s stories have changed and our way of life will never be the same. […]
March 24, 2020


18 TH MARCH, 2020. STATE HOUSE – ENTEBBE Countrymen and Countrywomen, Greetings to you all. Today, I have come to address you on the issue of the Corona virus, abbreviated as Covid19. They call it corona because, under the micro-scope, it looks like a crown ( ekiruunga, engure ). This is a new virus but it belongs to the family of the common-cold ( Senyinga, Rubyamira ) group of viruses. It makes some people very sick because, being a new […]
March 24, 2020


Kampala, 21 March 2020:– The Ministry of Health would like to inform the general public that Uganda has confirmed her 1st case of Coronavirus Disease (COVID-19). The confirmed case is a 36-year-old Ugandan male who arrived from Dubai today, Saturday 21st March 2020 aboard Ethiopian Airlines at 2:00 am. During the screening process at the airport, his temperature was 38.7. This prompted the health teams to isolate him at the airport for further follow-up. Subsequent temperatures taken at intervals of […]
August 24, 2017

UTL launches Hackathon-USD 3,500 Grand Prize

UTL Hackathon – Commercial Lanch
June 21, 2017

UTL launches Msente partnership with PayWay

Uganda Telecom launches Msente partnership with PayWay UTL customers can now deposit and withdraw their Msente mobile money from any and all PayWay machines and dealer outlets countrywide.   Today, Uganda Telecom launched a partnership with PayWay; a leading brand vending payments system through which Uganda Telecom Msente customers will be able to deposit and withdraw money from any and all PayWay machines, agents and dealer outlets countrywide. “We are excited to partner with PayWay to boost our mobile money […]
June 19, 2017

UTL kicks off annual blood donation drive

      Uganda Telecom kicks off annual blood donation drive The blood donation drive is in partnership with Uganda Blood Transfusion services and will run from Monday June 19th to Saturday June 24th, 2017.   Uganda Telecom Limited has today kicked off its annual week long blood donation drive. This year, the exercise that is in partnership with Uganda Blood Transfusion Services (UBTS) will be held at the Constitutional Square in Kampala from Monday June 19th to Wednesday June […]